World-Class Strategic Negotiation Skills Training – Raffles Leadership Centre

Learn the art and science of negotiation – Master global best practices from the leading minds in negotiation skills training.

Understanding and applying negotiation skills has become more important than ever in the 21st century workplace and marketplace as we deal with more interpersonal complexities and work with lesser resources in a time-compressed world.

We negotiate all the time, with our bosses, with customers and suppliers, with friends and with family members. Negotiation is a process whereby people deal with their differences. To negotiate is to achieve mutual agreement through a progressive and productive dialogue. It is a fact of life that a trained negotiator has an edge over others because he is equipped with more knowledge and tools. Given the critical role of negotiations in our professional and personal lives, it is imperative that we learn the essential negotiation skills. For example, in business, money saved from better negotiation flows straight to the bottom line. In our personal life, we achieve more success and happiness if we can negotiate effectively to accomplish our objectives and help others to accomplish theirs.

This world-class training by Raffles Leadership Centre will provide a framework for understanding and thinking about negotiations. Drawing on the rich content from top universities in the world, the program will teach you how to apply the leverage negotiation concepts and skills to achieve favourable outcomes for yourself in all kinds of negotiation situations. In fact, it is a complete negotiation education for people who have not been exposed to any form of negotiation training or would like to enhance their foundational knowledge of negotiation. Our key differentiator is the combination of local insights and global perpectives in our curriculum and delivery.

The curriculum will cover the strategic negotiation model, the psychology of influence, negotiation concepts like BATNA, ZOPA and WAP, negotiation styles, negotiation behaviours, negotiation principles and skills, strategic negotiation planner, types of negotiation, , concession strategies, reservation price, walk-away, difference between interests and positions, framing and anchoring skills, negotiation tactics and strategies, communication skills needed during the negotiation process, negotiator’s dilemma, negotiation pitfalls and global negotiation best practices.

Adaptations of The Strategic Negotiator program have been delivered by Raffles Leadership Centre for its clients’ in-house training classes as : managing negotiations, sales negotiation training, situational sales negotiation , effective negotiation skills, strategic negotiation training , supplier negotiation strategies, procurement negotiation strategies, negotiation skills training, value negotiation, international negotiation, negotiating with suppliers, the master negotiator workshop, conflict management skills and influencing & negotiation strategies.